Read your analytics and AI insights

Dashboard → Analytics has two tabs: Reports (/dashboard/analytics) and AI insights (/dashboard/insights).

Reports

• Enrolled customers and repeat rate.
• Average visits per customer and churn %.
• Peak hours and busiest day.
• Wallet breakdown (Apple vs Google).
• Visits by location.
• Cohort retention.
• Top 10 customers and at-risk customers (RFM scored).

AI insights

On the Multi-site plan, Fidz generates weekly AI recommendations — who to re-engage, which days underperform, and what campaign to run next. You can also generate an insight on demand.

The dashboard home page also shows quick stats: total customers, visits in the last 30 days, at-risk customers, reviews requested, recent visits and a 30-day visits trend.